Retail and eCommerce Masterclass
Where
LONDON - Royal Society of Chemistry, Burlington House, Piccadilly, London, W1J 0BA
When
Feb 3, 2026
9:00am - 12:45pm
Only 30% of UK retail spend happens online, yet digital expectations are soaring.
UK shoppers will pay 15% more for seamless, personalised experiences - and over half will switch brands if they don’t get them.
Join senior retail and eCommerce leaders for a high-energy, half-day masterclass packed with insights, fresh ideas, and collaborative discussion.
What to expect:
- 10-minute expert talks on the latest retail & eCommerce trends
- Roundtable conversations to share challenges and solutions
- A keynote case study from a leading brand
- A networking lunch to keep the conversation going
Together, we’ll explore how to:
- Deliver seamless, personalised eCommerce experiences
- Use data to predict trends and optimise pricing and inventory
- Build loyalty in a crowded market with smart CRM and email strategy
- Create hyper-personalised campaigns that actually convert
Take the next step
Attendance is free, but spaces are limited - register today to secure your seat.
Event Agenda Show more
09:00 - 09:30
Registration, Breakfast & Networking
Join us for complimentary breakfast refreshments and networking with peers!
09:30 - 10:30
Expert Presentations
Hear the latest insights from our digital experts
10:30 - 12:15
Roundtable Discussions
Discuss your retail & ecommerce challenges with the speakers and your peers
12:15 - 12:45
Keynote Presentation
Hear a case study from another brand
12:45
Close, Lunch & Networking
We encourage you to continue networking over a light lunch and engage with your peers after the event concludes